Social media has become a global phenomenon within a very short period of time. Twitter, Facebook and other tools are said to offer possibilities which eluded traditional journalism, which is considered the unofficial ‘fourth power’ in democratic countries after all. Facebook can help to win presidential elections and Twitters promotes the underground struggle against theocratic [...]

Online communication in general and communication in social media in specific have increasingly come to the fore of public relations lately. What are the factors which promise PR to be successful in the social network? Which behaviour is advisable for companies, non-profit organisations or politicians? One frequently cited prerequisite of success is ‘authenticity’. However, this [...]

In press agencies and offices, they are common PR practise: clippings. They are used to document your work, analyse coverage, monitor conveyed messages etc. Many agencies have specialized in media monitoring services and systematically browse the landscape of print, TV, radio and online publications at minute intervals. The keywords are defined by their clients who [...]

According to the latest statistics of the polling institute ‘Forschungsgruppe Wahlen’, two thirds of all Germans access the World Wide Web regularly. And this already large number continues to rise. For many users, the Internet is the first address when looking for information on products and purchasing goods. As a result, the web is continuously [...]